Privacy Policy

Arksh Motors (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website, which is primarily focused on showcasing and promoting our electric vehicles, EV parts, accessories, and related services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

a. Non-Personal Information (Automatically Collected)

When you browse our website, certain technical information may be collected automatically, including:

• Browser type and version
• Device type (mobile, tablet, desktop)
• IP address
• Pages viewed
• Time spent on the site
• Referral source

This information helps us improve vehicle listings, website performance, and user experience.

b. Personal Information (Only If You Provide It)

We collect personal information only when you voluntarily contact us, such as through:

• Inquiry or booking forms
• Email communication
• Phone calls
• Test drive or service request forms

This may include:

• Name
• Email address
• Phone number
• Location (optional)
• Details related to EV sales or service inquiries

2. How We Use Your Information

We use collected information to:

• Respond to your electric vehicle inquiries
• Assist with bookings, test drives, or service appointments
• Improve our website and user experience
• Understand customer preferences for EV products
• Enhance customer support and communication

We do not sell, rent, or trade your personal information with any third party.

3. Cookies and Tracking Technologies

Our website may use cookies and analytics tools (like Google Analytics) to:

• Measure website performance
• Analyze user behavior and preferences
• Improve EV-related content and navigation

You may disable cookies through your browser settings at any time.

4. Data Sharing and Disclosure

We may share data only in these cases:

• Service Providers: For hosting, analytics, or technical support. These providers may access limited technical data.
• Legal Requirements: If required by Nepali law, government request, or court order.

We do not share your information for advertising or marketing purposes.

5. Data Security

We take appropriate measures to safeguard your information.

However, no online platform can guarantee absolute security.

We continuously review and improve our data protection practices.

6. External Links

Our website may contain links to EV manufacturers, partner brands, or social media pages. We are not responsible for the privacy practices of external websites.

7. Children's Privacy

Arksh Motors does not knowingly collect data from individuals under 16. If you believe such information was shared, please contact us for removal.

8. Your Rights (Nepal Digital Privacy Practices)

You may request to:

• Access your personal information
• Correct or update previously submitted data
• Request deletion of your information
• Withdraw consent (if applicable)

To exercise these rights, please contact us using the details below.

9. Changes to This Privacy Policy

Arksh Motors may update this Privacy Policy as needed. Any changes will be posted on this page with an updated revision date.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please reach out to us: